Shipping & Returns


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. 

No Return Policy 

We strive to provide the best products and services to our customers. However, due to the nature of our business and to ensure fair practices, we have a strict No Return Policy. This means that once a purchase is made, it cannot be returned for a refund, exchange, or store credit unless there is a valid reason as outlined in our Case-by-Case Exchange Policy below.


Case-by-Case Exchange Policy

While we do not offer returns as per our No Return Policy, we understand that there might be exceptional situations where an exchange could be considered. Our Case-by-Case Exchange Policy outlines the scenarios under which an exchange might be possible:


  1. Defective or Damaged Products: If you receive a product that is defective or damaged, please contact our customer service within 3 days of receiving the item. We require photographic evidence of the damage or defect. Based on our assessment, we will determine if an exchange is warranted.

  2. Incorrect Product Received: In the event that you receive a product different from what you ordered, please notify us within 3 days of receiving the item. We may request proof of the incorrect product received. If verified, we will arrange for the correct product to be sent to you.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.